Garamond, a Tribute Portfolio Hotel

Privacy

  1. This Privacy Policy defines the rules for processing and protecting personal data provided by users in connection with their use of services offered by the website Garamond, a Tribute Portfolio Hotel, Krakow Old Town (hereinafter: the Service)
  2. The administrator of personal data contained in the Service is PI Garamond Hotel Sp. z o.o., Kraków 31-358, ul. Jasnogórska 1, registered under tax identification number NIP: 6793178433 (hereinafter: ADO).
  3. In the interest of the security of entrusted personal data, ADO operates based on internal procedures and recommendations, compliant with relevant legal acts regarding personal data protection, and particularly with the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC.
  4. ADO exercises particular diligence to protect the interests of the persons whose data are processed, and in particular ensures that personal data are:
    1. processed lawfully,
    2. collected for specified, lawful purposes and not subjected to further processing incompatible with those purposes,
    3. accurate and appropriate to the purposes for which they are processed,
    4. kept in a form enabling identification of the data subjects no longer than necessary to achieve the purpose of processing.
  5. ADO acquires information about users and their behavior through voluntary input of information in forms, for the purpose of:
    1. responding to user inquiries submitted via the contact form based on Art. 6(1)(f) GDPR,
    2. accepting reservations using the online booking system based on Art. 6(1)(b) GDPR,
    3. providing services offered by ADO based on Art. 6(1)(b) GDPR,
    4. marketing, including sending commercial information to the email address, if the Client has given consent by ticking the appropriate box during the reservation process based on Art. 6(1)(a) GDPR. Consent for data processing for marketing purposes and sending commercial information may be withdrawn by clicking the appropriate link in the received message or by sending such a request to the ADO's email address,
    5. realizing the legitimate interest of ADO in specific cases based on Art. 6(1)(f) GDPR, e.g. debt collection,
  6. Upon the first visit to the website of Garamond, a Tribute Portfolio Hotel, Krakow Old Town the user is informed about the use of cookies. By remaining on the site, the user accepts the use of cookies on the website. Not changing the browser settings on the user’s side is equivalent to consenting to the use of cookies.
  7. Cookie settings will change after restarting or refreshing the session on the ADO website.
  8. Installation of "cookies necessary for the basic functionality of the Service" is required for the proper operation, in particular for authorization.
  9. Cookies necessary for the website operation can be changed by modifying browser settings; however, note that such changes may cause improper functioning of the website.
  10. More information about cookies is available in the "Help" section of the user's web browser menu.
  11. Users who, after familiarizing themselves with the information available on the Service, do not want cookies to remain stored in the web browser of their device should delete them from their browser after finishing the visit to the Service. The Service uses the following types of cookies:
    1. session cookies - remain in the browser until it is closed or the user logs out of the Service,
    2. persistent cookies - remain in the web browser until deleted by the user or until a preset expiration time defined in the cookie parameters.
  12. By functionality, each cookie can be classified as:
    1. analytical cookies, which help improve user experience by understanding how users use and convert on the website,
    2. marketing cookies, used to personalize advertising content, properly target, and analyze the performance of marketing and sales channels,
    3. necessary cookies, fundamental to the basic functionality of the Service.
  13. The cookies we use allow us to develop our website.
  14. Some cookies may be placed by the Online Booking System provider only to:
    1. improve and support the booking process,
    2. analyze and collect statistical data regarding the use of the website and the online booking system for improvement purposes,
    3. the Online Booking System provider informs about installed cookies in the user interface of that system
  15. ADO may use automated decision-making, including profiling, for marketing purposes (including automated matching of ads to your interests and measuring their effectiveness), and offer customization based on Art. 6(1)(a) GDPR.
  16. Recipients of personal data may be authorities, institutions, and entities authorized under legal provisions, as well as entities providing services to ADO (e.g., legal, IT, marketing, accounting services, and other entities involved in service delivery).
  17. We use the following analytical tools:
    Google Analytics - to learn how Google processes your personal data, visit: https://policies.google.com/technologies/partner-sites?hl=pl
  18. We use the following marketing tools:
    Facebook Pixel
  19. Users whose data is processed by ADO have the right to access, modify, request deletion, restrict or stop processing their personal data at any time. Users can also request the deletion of their personal data from the service at any time. The right to data portability does not apply as no standard for exchange of such data among hotel facilities has been established.
  20. To exercise the rights mentioned above, Service users should contact ADO using the same email address or phone number provided to the Service, by contacting: reservation@garamondhotel.com
  21. Service users have the right to withdraw consent at any time without affecting the lawfulness of processing based on consent before its withdrawal, by direct contact with ADO or, in case of technology, by changing the cookie settings.
  22. Any Service user may file a complaint with the Personal Data Protection Office.
  23. The Service may contain links to other websites, which operate independently from the Service and are not supervised by the Service. These sites may have their own privacy policies and terms of use, which we recommend carefully reviewing.
  24. ADO reserves the right to change the privacy policy of the service, which may result from the development of internet technology, possible legal changes in personal data protection, and Service development. Users will be informed about any changes in a clear and understandable manner.

CHILD AND MINOR PROTECTION STANDARDS

We rigorously ensure the safety of all guests. Learn the rules followed by every staff member: CHILD AND MINOR PROTECTION STANDARDS

PRIVACY POLICY

Find out how we process your data here: CLICK